Wishlist           +44(0)7788 538 702          hello@amanijewels.com       B1, 776-778 Barking Rd, London, E13 9PJ

We aim to get your item to you as soon as possible. Depending on the agreed delivery time on your order we endeavour to ship your items as soon as we have finished manufacturing it.

Shipping is sent through Royal Mail for all Main land UK and International orders.

Rates are as follows:

  • UK £4.30 First Class Recorded. (1-2 Working Days)
  • UK £3.95 Second Class Recorded. (3-5 Working Days)
  • UK Special Next Day Delivery (Weekdays) £10.00
  • UK Special Next Day Delivery (Saturday) £15.00

You also have the option of collecting your item from our head office at Unit 10 Walthamstow Business Centre, Clifford Rd, E14 4SX

For international deliveries outside of Mainland UK please contact us directly via email with your order details and shipment address.

Once we ship your item an automatic email will be generated confirming the shipment reference allowing you to track your order.

*Please note Amani Jewels reserves the right to change rates according to price rises without prior notice.

 

Customised Orders

Most of our jewellery is custom made and we specify on each item the time it will take for that particular piece to be made. Simpy contact us if you need something sooner and we will do our best to get the jewellery made on a priority basis. Otherwise please do allow for 3-4 weeks within UK and 4-5 weeks for international deivery. Bespoke customer orders may take up to 6 weeks.


Missing Parcel

If in the rare circumstance your parcel has not arrived by the estimated delivery date, we're here to help. Before getting in contact with us, have you tried:

  • - Signing into my account to check we have the correct delivery address for your order and your contact details are up to date.
  • - Checking if you have a text message, email or attempted delivery card from one of our carriers. Your parcel may be awaiting collection at a local Post Office or delivery depot, or you may need to arrange redelivery.
  • - Checking with your neighbours to see if they have accepted the parcel on your behalf.
  • - Looking in any safe areas the driver may have left your parcel, such as behind bins or in a shed, garage or porch.

If you still can't find your parcel, please email us using the contact us form and quote your order number. We'll reply within four hours and do our best to locate your parcel straightaway. If it cannot be found, we will arrange a replacement or refund for you.

Please note that we need to allow 28 days to pass before we can report the parcel as lost or for it to be re-delivered back to us. After this we will issue a full refund or re-deliver the items back to you if you would still like the items.

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